Endpoint Standard: How long does it take to reflect the device control approval on the endpoint?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

How long does it take to reflect the device control approval on the endpoint?

Environment

• Endpoint Standard Web Console: November '20 Release (0.60) and Higher
• Carbon Black Cloud Windows Sensor: 3.6.0.1897 and Higher

Resolution

• As per design the approval is confirmed after 6 minutes.
• Once a USB device is approved via Device Control, retry device access after 6 to 11 minutes.