CB Response Cloud: Are the Server IP Addresses Static?
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Article ID: 285188
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Updated On:
Products
Carbon Black EDR (formerly Cb Response)
Issue/Introduction
Does a CB Response Cloud server use static IP addresses?
Environment
CB Response Cloud: All Versions
Resolution
Every effort is made to keep the IP addresses the same. However, there are limited circumstances in which an IP address may change.
Additional Information
In the event of an IP address changing, it is recommended to whitelist according to hostname and the Fully Qualified Domain Name. This will allow a customer to retain access to the server.
Notifications are not sent when an IP address changes.