EDR: Error: "nothing provides policycoreutils-python needed by cb-enterprise"

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

Server install fails on RHEL/CentOS 8 and higher with error message:

Error:
Problem: conflicting requests
- nothing provides policycoreutils-python needed by cb-enterprise-<version here>...

Environment

• EDR Server: Versions 7.1.1 and below
• RHEL/CentOS: Version 8 and higher

Cause

Module package name changed from "policycoreutils-python" to "policycoreutils-python-utils" in recent RHEL/CentOS versions.

Resolution

Upgrade to the latest EDR Server version.

Additional Information

Please upgrade to a version that has not reached End of Life.