CB Defense: Why Won't a Sensor Come Out of Bypass Mode After Running the uninstall.exe /bypass 0 Command?

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

Why does a sensor remain in bypass mode after running the following command?

"C:\Program Files\Confer\uninstall.exe" /bypass 0 <Uninstall Code>

Environment

• CB Defense Web Console: All Versions
• CB Defense Sensor: All Versions

Resolution

• The sensor was placed into bypass mode via the Web Console or RepCLI.
  • To disable bypass mode, you must do so through either the Web Console or RepCLI. 

Additional Information

• uninstall.exe /bypass commands are considered User level actions.
• Web Console/RepCLI bypass actions are considered Admin level actions.
• The sensor does not allow for a user level action to override an admin level action.