- Upgrade from sensor version 3.6.0.1791 to 3.6.0.2076 or 3.7.0.1253 fails
- Installer log shows CbElam.sys was not able to uninstall:
INFO install: RunInf: Uninstall for CbELAM.inf
ERROR ERROR: install: RunInf: Unable to open inf file C:\Program Files\Confer\CbELAM.inf: last error 2 0x2
- MSI errors show a failure during uninstall of CbElam.sys:
CAUninstallDriverService: Uninstalling driver service : elam
CAUninstallDriverService: Error 0x80004005: CAUninstallDriverService: Uninstall driver service failed
- After the install fails, the installer attempts to leave the existing version intact but fails. ctinet and ctifile install successfully, but CbElam fails:
INFO install: InstallAll: InstallDriver
INFO install: InstallAll: CopyDriver: Copying Driver from CbELAM.sys to C:\WINDOWS\system32\drivers\CbELAM.sys
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR CopyDriver: ERROR: copy CbELAM.sys failed: 2
ERROR InstallFileDriver: ERROR: copy CbELAM.sys failed
ERROR install: InstallDriver failed