Endpoint Standard: Unable to add 'Access Level' for API access
search cancel

Endpoint Standard: Unable to add 'Access Level' for API access

book

Article ID: 285051

calendar_today

Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

 '+ Add Access Level' button is missing from 'Access levels' tab in API access

Environment

  • Carbon Black Cloud Console

Cause

The user account being used to access the console does not have sufficient permissions to view this button.  

Resolution

  • The only account types with this permission are 'Live response admin - legacy' and 'Super Admin' 
  • The user requiring access must have their access elevated to one of these levels, this must be done by an administrator on the org.