Carbon Black Cloud: Endpoint Page Export Data Reported Inaccurate Endpoint Status
search cancel

Carbon Black Cloud: Endpoint Page Export Data Reported Inaccurate Endpoint Status

book

Article ID: 284996

calendar_today

Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  • Endpoint Page Export Data Reported Inaccurate Endpoint Status during the time frame of 11/23/23-11/27/23

    • Example - Status column reported registered for in-active devices.

Environment

  • Carbon Black Cloud Console: All Versions

Cause

Backend change to prepare for Asset management and use of new API.

Resolution

DSER-50738 corrects a limitation that prevented the status field from reporting Inactive status on 11/27/23.

Additional Information

We apologize for any inconvenience caused by lack of advanced communication. If the above doesn’t address the issue sufficiently, please open a Support case and reference this KB article.