CB Response: UI "Export to csv" link on the top-right drop-down menu results in download message "Failed - Server problem" message.

Products

• Carbon Black EDR (formerly Cb Response)

Issue/Introduction

WebUI "Export to CSV" link on the top-right drop-down menu results in download message:

"Failed - Server problem"

 

Environment

• CB Response Server: 6.5.x
• CB Response Sensor: all versions

Cause

This is a code defect that has been identified as 'CB-28665'.

 

Resolution

1. Upgrade to 7.0.1 or higher Server version
2. Workaround:
   1. Log into the backend server
   2. Run the following command to get all unresolved alerts

      curl "http://127.0.0.1:8080/solr/cbalerts/select?q=status%3Aunresolved&wt=csv&indent=true" > /pathtodrop/file.csv
      

• For date specific, the below example is for 8/1/2020

  curl "http://127.0.0.1:8080/solr/cbalerts/select?q=status%3Aunresolved+%26%26+created_time%3A%5B2020-08-01T01%3A00%3A00.000Z+TO+*%5D&wt=csv&indent=true" > /pathtodrop/file.csv