The "Agent Version" field shows data without the CloudHealth Agent installed

Products

• CloudHealth

Issue/Introduction

The “Agent” field doesn’t necessarily refer to the CloudHealth agent.

With Azure VMs (Windows, Linux, and FreeBSD), there’s an agent called “Microsoft Azure Linux/Windows Agent” (waagent) that manages the provisioning, and VM interaction with the Azure Fabric Controller. 

The VM Agent has a primary role in enabling and executing Azure virtual machine extensions. 

VM Extensions enable post-deployment configuration of VM, such as installing and configuring software and also enable recovery features such as resetting the administrative password of a VM.  Without the Azure VM Agent, VM extensions cannot be run.

This agent usually gets picked up by us and put in the "agent" field.  Therefore, the “Agent” field doesn’t necessarily refer to the CloudHealth agent.

Version numbers can be found in Microsoft Azure's GitHub; for example, Linux Agent 2.3.1.1's version can be found here: https://github.com/Azure/WALinuxAgent/releases/tag/pre-v2.3.1.1.

You can also confirm the agent version by using the command waagent --version on the machine to see if the version matches CloudHealth.

Resolution

Below is an example of how agent details are visually represented within CloudHealth: