Why am I seeing a "You are not authorized to use the requested product. Please complete the seller registration" error?
search cancel

Why am I seeing a "You are not authorized to use the requested product. Please complete the seller registration" error?

book

Article ID: 284392

calendar_today

Updated On:

Products

CloudHealth

Issue/Introduction

The ‘ec2:DescribeReservedInstancesListings’  API call is being made to discover those assets linked to a given account, this message will appear if you have not opted in to Marketplace.
 

The error message being returned:

 

"You are not authorized to use the requested product. Please complete the seller registration https://portal.aws.amazon.com/ec2/ri/seller_registration?action=businessInfo."

 

  • This indicates that you have not registered for Marketplace RIs.
  • The call CloudHealth makes tries to look at all sources for RIs, including the Marketplace.
  • You could potentially update the IAM policy to deny CloudHealth access. e.g.

 

update the IAM policy to deny CloudHealth access

  {  "Effect": "Deny",

    "Action": [

      "ec2:DescribeReservedInstancesListings"

    ],

    "Resource": "*"

    }

   

 

If you are not opted in, that error will always pop up.

 

You will either need to ignore the alerts or register for marketplace even though it's not being used by you.