Timeframe for authorizers and approvers for policy actions
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Timeframe for authorizers and approvers for policy actions

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Article ID: 284389

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Updated On:

Products

CloudHealth

Issue/Introduction

Policies can involve complex workflows, sometimes including authorizers and approvers.  When creating a policy with one of these, they receive an email/notification prompting them to approve or authorize the action/step in the policy rule once it has been triggered.  Once the authorizer/approver has received the email/notification, they have 3 days to approve or authorize the action.

Resolution

Incomplete approvals and authorizations can lead to a status of "pending" in some menus, including the health check status.