Affect on users when configured domain from the SSO configuration is removed
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Affect on users when configured domain from the SSO configuration is removed

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Article ID: 284376

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Updated On:

Products

CloudHealth

Issue/Introduction

Removing the configured domain (i.e. "@example.com") from the SSO configuration will not remove historical users.

Resolution

While removing the domain would still need to be done as a step to disable SSO completely, only removing the domain will result in breaking the routing.  Logins associated to the "@example.com" domain will result in user emails (ie. "[email protected]") failing authentication with an error message stating "Sorry we cannot log you in at this time".