"Account not found" error when accessing account info via REST API

Products

• CloudHealth

Issue/Introduction

This usually happens when users use AWS generated account owner_id in the Account API. CH API requires you to use a platform generated ID which can be copied from browser URL.

Resolution

Here is where you can find the account_ID in the URL:
 

 

For more information, see: https://apidocs.cloudhealthtech.com/#account_single-aws-account