No Current Billing for AWS accounts

Products

• CloudHealth

Issue/Introduction

Why do I see 'No Current Billing' message under the 'Account Typ'e column?

Example of detailed status message:

Resolution

Using the information in the detailed message(s) after clicking on the status as described above, ensure your account is configured correctly with the appropriate permissions.

Please see our documentation for detailed information regarding account setup: https://techdocs.broadcom.com/us/en/vmware-tanzu/cloudhealth/tanzu-cloudhealth/saas/tnz-cloudhealth/getting-started-with-tanzu-cloudhealth-aws-quick-start.html

 

Once any issues are resolved and the account shows "Healthy", ensure you have CUR files available within your configured CUR bucket and that they are accessible using your configured access account or role.

Newly configured accounts can take up to 24 hours for billing to be displayed within reporting, but you should see Account setup/AWS Config changes within 30 minutes.

Please note that if you are managed under a Partner, please contact them prior, as it is possible that the Customer account has not been correctly assigned.