CRI exchange Fails
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CRI exchange Fails

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Article ID: 284222

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Updated On:

Products

CloudHealth

Issue/Introduction

A likely reason the exchange failed is that the RI modification took too long to complete.

Resolution

AWS has an SLA of 4 hours for RI modifications to be successfully transacted and the new RIs to show up in the customer's inventory.  Accordingly, the exchange automation will wait 4 hours and 15 minutes for the modified RIs to show up before marking the exchange as failed and aborting.  If the new RIs show up later after the 4 hour window, the exchange will not be continued.

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