User assigned a role via SSO not authorized as admin user despite the role being for administrator rights
search cancel

User assigned a role via SSO not authorized as admin user despite the role being for administrator rights

book

Article ID: 284152

calendar_today

Updated On:

Products

CloudHealth

Issue/Introduction

 In order to have the admin access the user needs to added to User Group "Administrators" too.

Resolution

There are two ways to populate the Usergroup:  By manually inviting the users to it by navigating to the members tab and using the Add Member option. 




Alternatively, you can auto-assign users to a User Group by populating an SSO Key/Value pair under the details tab for a User Group  Tab. 

Note: SSO value should match the group name coming in the SAML trace initiated by the IDP provider.