'Report is Not Authorized' Error Message for Dashboard Subscription

Products

• CloudHealth

Issue/Introduction

 

If you are seeing this error message in the emailed report you receive for your subscription and no data is displaying it's likely that the user account the subscription was created under no longer is assigned to a user group with read or view permissions to saved reports. Check to make sure that the user account is assigned to a user group that has these permissions. 

If the user account is not assigned to a user group that has read and view permissions to saved reports you can either assign them to a user group that has these permissions or recreate the subscription with a user account that has these permissions. Either option should resolve the issue and allow recipients to view the emailed report for the subscription without getting an authorization error message.