Can a user make use of the same email address for their user account across multiple tenants?
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Can a user make use of the same email address for their user account across multiple tenants?

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Article ID: 283845

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Updated On:

Products

CloudHealth

Issue/Introduction

Users when created manually via Setup -> Admin -> Users, or via Single Sign On may only exist under that email address within a single tenant at a time.

A secondary email address must be used in order to grant a user access to multiple tenants at this time.