Why are email links not working for reports that I have been subscribed to?
Article ID: 283810
Updated On:
Products
Issue/Introduction
You subscribe to receive emails to saved report but when you click on the link to access the report a "HTTP 404 error page not found" is displayed.
Cause
This can happen if you are logged into the VMware Aria Cost platform at Top Level Organizational Unit (TLOU) FlexOrg but the report you are subscribed to was created at Sub OU level FlexOrg. Links for reports created under a sub organization don't work unless the user is logged in and have selected the sub-organization.
Resolution
Recommended Workaround:
You need to be logged into the platform and switched into the correct Organizational level prior to clicking the "View Report" link in order for it bring you to the correct report. The email link will state which organization level it was created in.
Once you are logged in and authenticated with the platform, the link in the subscription email will take you to the specific report view you are expecting.
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