CloudHealth Metrics Agent and Amazon Linux 2

Products

• CloudHealth

Issue/Introduction

 

Unfortunately the CloudHealth Agent Version 28 for Linux instance metrics collection does not currently support Amazon Linux 2 (or AMI's created from it).  Watch for future product updates and release notes as our Product Team is aware of this limitation as of December 2023. 

 

Symptoms include inability to successfully install the agent. Messages similar to the ones below may appear in the "Agent_install_log.txt" file in some cases.

* Setting up cht_perfmon /opt/cht_perfmon/embedded/bin/ruby: /lib64/libcrypt.so.1: version `XCRYPT_2.0' not found (required by /opt/cht_perfmon/embedded/lib/libruby.so.3.1) /opt/cht_perfmon/embedded/bin/ruby: /lib64/libc.so.6: version `GLIBC_2.28' not found (required by /opt/cht_perfmon/embedded/lib/libruby.so.3.1) /opt/cht_perfmon/embedded/bin/ruby: /lib64/libc.so.6: version `GLIBC_2.27' not found (required by /opt/cht_perfmon/embedded/lib/libruby.so.3.1)

 

Some users report using prior Agent versions 20 and 24 with success depending upon the image and OS version.  You may also consider using the CloudWatch metrics integration or other integrations for data collection.  as alternatives.