VMware CloudHealth - Status Page User Guide

Products

• CloudHealth

Issue/Introduction

The CloudHealth Status Page is a useful resource for customers and internal folks alike to stay updated on the health of the platform.  This guide will cover how to access the Status Page as well as detail the various functionality available.

Resolution

 

CloudHealth Status Page Overview

Accessing the CloudHealth Status Page

The Status Page is public and anyone can access it simply by clicking the following link: 

https://status.broadcom.com/

Any customer or internal associate will be able to see this page at any time without any authorization required.  This is beneficial as it means there are no hoops to go through to get information regarding the state of the platform.

 

Status Page Overview

The Status Page has a great information to share distilled into a fairly straightforward presentation.  The page provides an overview of the various components associated to the platform and their current status:

 

The bottom section of the page is dedicated to incidents that have occurred in the past as well as scheduled maintenance details.

The date and time of the incident and the various updates that took place are displayed.  Each step of the incident is also provided as well. 

 

Incident History

At the bottom of the main page in the footer, there is an option to view the entire history of incidents that have taken place:

This link will navigate you to a new page that can provide information on old incidents:

A breakdown of the incidents that took place in a monthly timeframe is presented and additional information for each incident/maintenance can be found by clicking the name of the incident/maintenance itself.