Updating user roles/role documents in a customer tenant

Products

• CloudHealth

Issue/Introduction

You would like to change the roles/role document assignment for a user. 

Resolution

It is recommended that you reach out internally to any administrator that manages your platform account to request that your role/role document be changed.  They will be able to provide details regarding role status and any changes that you would like to make.

• For more information on user roles, see: Organizations, Users, and Roles
• For more information on Usergroups and Role Documents see: Creating and Managing FlexOrgs
• In the case of Single Sign On and Classic Organizations however roles are managed from the IDP for users making use of Classic organizations see further details here - Managing Single Sign-On
• In the case of Single Sign On and FlexOrgs Usergroups assignments are primarily managed from the IDP for users making use of FlexOrgs see further details here - Specify SSO Attributes in User Group Definition
• Users can however still be manually mapped to Usergroups for FlexOrg Customers this can be done by following these steps - Manually mapping existing users to Usergroups and FlexOrgs