CloudHealth does not automatically recollects and processes historical Azure data from the EA

Products

• CloudHealth

Issue/Introduction

Data is not automatically pulled and processed after the 10th of the month.

For customers who have been configured with EA Bill Splitting, if Azure were to update a previous or historical bill past the 10th of the month, CloudHealth will not automatically recollect and process the data.

Resolution

For example, if today is 2021-05-11 and Azure updates the 2021-03 and 2021-04 bills, CloudHealth will not automatically collect these and update the customer-level data.