Delay in the Health Check report not showing RI monthly savings at the start of the month for Partner customers

Products

• CloudHealth

Issue/Introduction

Due to the additional layer of data processing, if a channel customer is running through Partner Generated Billing (PGB), it may take an additional day of report processing when compared to the main partner tenant.

Resolution

Once you see these savings display in the Partner tenant, please wait another day and confirm if you see the data visible within your customer tenants.