WSSA Diagnostics Log shows Windows 10 info while the OS is actually Windows 11

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

When looking in the WSS Agent Support Diagnostic log, you will see the operating system being reported as Windows 10 and not Windows 11

Environment

WSS Agent on Windows 11 system.

Resolution

This is an issue happening on Windows side, while checking the Registry of a Windows 11 machine, "Windows 10" information is shown there:

Additional Information

This has been identified by Microsoft, but at the moment this article was written (September 2023), there is still no solution:

https://techcommunity.microsoft.com/t5/windows-11/windows-11-registry-still-reports-windows-10-as-os-name/m-p/2812649

https://learn.microsoft.com/en-us/answers/questions/555857/windows-11-product-name-in-registry

https://learn.microsoft.com/en-us/answers/questions/586548/in-the-official-version-of-windows-11-why-the-key