In ConnectAll sync fails for advance value mapping between JIRA (Null) and Rally (Value) adapters.
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In ConnectAll sync fails for advance value mapping between JIRA (Null) and Rally (Value) adapters.

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Article ID: 282408

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  • Create an automation between Jira & Rally adapters
  • Configure basic field mapping, map Jira Resolution field with Rally State field
  • Enable advance value mapping and do below value mapping (Jira-->Rally)


 

  • Update resolution field value other than "Done" on Jira application and sync records via ConnectAll


Expected Results: 

Rally State field should be updated with value "Submitted"

Actual Results:

Sync fails in ConnectAll with below error

Error Message : Could not convert: "State" must be a string : Value [ ] for field [ string ] is invalid. Valid values are: [ Open, Submitted, Closed, Fixed ] for Input , {"defect":{"Description":"\u003cspan\u003ePlease analyse and fix the timeout issue for spreadsheet report\u0027s in ihubsri LE2\u003cbr\u003e\u003cbr\u003eThis was fixed (see below), Bug is logged in case it returns.\u003c/span\u003e","PlanEstimate":"2","Name":"Time out error for spreadsheetreports in ihubsri in all LE","Project":"https://rally1.rallydev.com/slm/webservice/v2.0/project/<PROJECT ID>","c_JiraURL":"https://jira.test1.com/browse/RPS-504259","State":"

 

Environment

3.x

Cause

DE80476

Resolution

Workaround: 

Try value mapping  * Value Else -> Submitted instead of * Null -> Submitted