Failed to resolve path filter (%USERPROFILE%\OneDrive - <Company>\*) because of error: EnvVariableResolver::Resolve()

Products

• Data Loss Prevention Core Package

Issue/Introduction

When the DLP service user attempts to enumerate their OneDrive folder, a Warning message is observed in the DLP agent log.

Cause

EDPA service runs under the system user by default. This user doesn't currently have a OneDrive folder in the location %USERPROFILE% directory.

Resolution

As this is a Warning message, and not related to active detections, this message can be ignored.

Additional Information

See also: Article ID: 198249 Best practices for DLP endpoint monitoring of Microsoft Office cloud storage locations