Error - API-1019 is observed when per-period metrics fields are used in filter of the Hierarchy's Financials Module

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When per-period metrics fields, such as Cost , Forecast are used as a filter on the Hierarchy Workspace Financials module, it generates the following error: API-1019 - Could not process request due to internal error

STEPS TO REPRODUCE:

1. On the New Interface create a custom Hierarchy Blueprint having the Financials module

2. On Hierarchies workspace, create an instance and then associate it with the Blueprint, created on Step 1

3. Import projects into the Hierarchies, that has Cost Plans associated to it

4. Navigate to the Financials module and add any per-period metrics based field as a filter, for example Cost , Forecast

5. Use any filter conditions with the above field and filter the record-set, example: Is Between, Is Greater Than, Is Equal To 

 

Expected Results :-

The data should get filtered based on the filter conditions set

Actual Results :-

The data does not get filtered, the following error is displayed: API-1019 - Could not process request due to internal error. The observation is the same for the remaining per-period metrics based field, such as Forecast for example.

Environment

Clarity PPM 16.2.1

Cause

DE80416

Resolution

This issue is resolved in the following PPM versions 16.2.1 Patch 1, 16.2.2 and 16.2.3