Tab characters not visible in Alert Queue Editor

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

You can notice that the "TAB" characters inserted into the Queue Filter Criteria are not displayed in the Alert queue editor. When selecting the Alert information tab and requesting the “Queue Criteria” from there, the tab char becomes visible.

 

Environment

SOI 4.2.x

Alert queues

Resolution

This behavior will be changed in SOI 4.3 (the TAB character will be visible in both places)