Insufficient permissions when setting Access Gateway registry location

Products

• SITEMINDER

Issue/Introduction

During the installation of Access Gateway (AG), on a system where AG has not previously been installed, you get "Insufficient permissions" when setting the registry path.

(NOTE: This document assumes you are installing as a non-root user)


Insufficient permissions!
-------------------------

Access Gateway configuration requires write permission on <path>. The installation cannot continue. Provide the write permission to <install_user> and re-run the installer. Refer to the documentation for more details

  ->1- Exit
    2- Back

ENTER THE NUMBER OF THE DESIRED CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:

Cause

This issue can be caused if the installer is not able to write to the path selected for the registry or to /tmp.

This can be due to the path not existing or a permission issue. 

 

Resolution

Check that both paths exist and ensure that the installation user has permissions on the path selected for the registry location and for /tmp.

This can also be due to the /tmp partition not being mounted as executable.

To ensure the /tmp partition is mounted properly, run:

"sudo mount -o remount,exec /tmp"