Installing pamsc-14.10.50.61 on Ubuntu 22.04 server fails to load the kernel modules.
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Installing pamsc-14.10.50.61 on Ubuntu 22.04 server fails to load the kernel modules.

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Article ID: 282023

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Updated On:

Products

CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

Based on CP05 notes, Ubuntu 22.04 should be supported:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/privileged-access-manager-server-control/14-1/release-notes/release-notes-14-1-cp-05.html

Environment

Ubuntu 22.04

PAMSC 14.1 cumulative release cp5

Cause

After install SEOS fails to start with this error

CA Privileged Access Manager Server Control seload v14.10.50.61 - Loader Utility        
Copyright (c) 2018 CA. All rights reserved.
SEOS_load: Executing un/load exit file,  /opt/CA/PAMSC/exits/LOAD/SEOS_load_int.always -pre
SEOS_load: "Ubuntu 22.04.4 LTS" Kernel: 5.15.0-94-generic
SEOS_load: /opt/CA/PAMSC/bin/SEOS_syscall.2204-5150-94Unsupported-UBX86_64.MP.ko
SEOS_load: ERROR /opt/CA/PAMSC/bin/SEOS_syscall.2204-5150-94Unsupported-UBX86_64.MP.ko does not exist
SEOS_load: Executing un/load exit file,  /opt/CA/PAMSC/exits/LOAD/SEOS_load_int.always -post
SEOS_load: SEOS_syscall WASN'T loaded

 

Resolution

The package available on Status Matrix is not working

Development created a new package you can have from the link below :

https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99112070&os=LINUX%20-ALL