I am receiving a GroupWise Error [920C] "Please exit and then restart GroupWise" when opening e-mails received from Report Server with a report attachment. Why?

Products

• Cleverpath Reporter
• EUREKA:Reporter
• EUREKA:Strategy

Issue/Introduction

This is a GroupWise specific error message.

Environment

Release:
Component: PORTAL

Resolution

This is caused when a Corrup ted NGWDFR.DB is in the destination users Post Office. Novel has written a technical document about this error and the solution at the following location:

support at Novell