DX Restmon stopped ingesting data from Dynatrace into DX OI.

Products

• DX Operational Intelligence

Issue/Introduction

DX Restmon stopped ingesting data from Dynatrace into DX OI.

Environment

DX OI SaaS 2.2.1

Resolution

A new fix has been provided to address this issue, the release is: 2.2.4

Follow below instructions to run DX-Restmon

1. Copy and extract the DX-RESTmon-2.2.4-20240329.zip file into the host where you are running the DX-RESTmon-2.2.1.

2. Copy the dynatrace web and mobile schema files into “<DX-RESTmon-2.2.4>\schema” folder from “DX-Restmon-2.2.1\schema” folder.

3. Configure the “<DX-RESTmon-2.2.4-LOCATION>\config\restmon.json” file with tenant,HTTP_TIMEOUT,etc and dynatrace profile details. Take a reference
   from existing restmon.json file from DX-Restmon-2.2.1 release and update it.

4. Update the default heap_size in “<DX-RESTmon-2.2.4>\run.sh” file if required. Default heap_size is 2GB.

   #default heap size is 2GB
   heap_size=-Xmx2048m

5. Stop the running DX-Restmon-2.2.1 if it is already running.

6. Run the “<DX-RESTmon-2.2.4-LOCATION>\run.sh” file to start the DX-RESTmon-2.2.4.

Important Note: DX-RESTmon-2.2.4 requires OpenJDK 17+ to run.

Refere below technical documentation for more info
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-intelligence-saas/SaaS/Integration/DX-OI-Inbound-Integration/DX-OI-Third-Party-Integration/RESTmon.html