OOB notification links lead to Classic and want them to lead to Modern
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OOB notification links lead to Classic and want them to lead to Modern

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Article ID: 281947

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Nobody here uses Classic, but that’s where the links lead.

Is there similar like below option for Action Item to lead risk notification links to modern?

Looking at Admin->Data Administration->Notifications, filtered the list for Functional Area: Risks and in both notifications of assignment I see : To view the risk, @[:itl.riskObject!~:~:Click Here]
My hope is there's a version of what follows the @ and precedes the Click Here which will land our users in the Modern UI.

The same should work for similar notifications for Issues and Change Requests, too.

Environment

Clarity 16.2.1

Resolution

As workaround you can hard code the link in the notification body like this... https://yourclarityserver.com/pm/#/$[projects]

Unfortunately there is limitation with the Classic oob notifications leading to Modern...

The hard coded link only takes users to the Modern projects list page, and not the individual project/risk/change in Modern. Also, just be aware, for Conversations as well as Risk/Issues/Changes the hard coded URL will not work because these items can be on CITS as well as other types of investments.

We also have Clarity office hours if customer would like to discuss the topic.