Checkout fails with "I/O operation failed" error after upgrade to 14.5

Products

• CA Harvest Software Change Manager
• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

After upgrade to SCM v14.5 we are having trouble checking out files with a "DSX" extension.  All others check out with no problems.

The DSX file checks in successfully as a branch version.  We merge the branch to make a new trunk.  Then when checking out, it fails with an I/O error.  How can we check out this file?

HServer log shows errors similar to this:

<date> <time> | Start EXECUTE_CHECKOUT   /pt_HClient://<client host>/<client pid>
...
-- SEND OBJIDMessage:   HSRV_E_FA <client host>\\<path and file name> I/O operation failed 
...
<date> <time> | End   EXECUTE_CHECKOUT   TRANSACTION TIME: 98

Environment

Harvest SCM v14.5

Resolution

An EFix was provided.  If you encounter this same problem, please contact support.

Additional Information

As of 29 April, 2024, all currently available Hot Fixes for CA Harvest v14.5 have been bundled according to platform and component and posted out on the support website for easy access.  

Here is where you can access them:  Harvest v14.5 - Hot Fixes (be sure to login to the support.broadcom.com website in order to see the download links)