ASM user create failed
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ASM user create failed

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Article ID: 281837

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Got this message when trying to create an user.

The server encountered a fatal error when processing your request.

Resolution

It seems that there is a missing validation for the address field which is too long and fails to get inserted.

ASM DEV team will get it fixed.

Currently the workaround is as follows:

If you truncate the address field to max. 60 characters and it should go good. It should create a new user.