Post 16.2.0 upgrade, Telemetry Job is sending empty license information to Broadcom
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Article ID: 281828
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Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
Steps to Reproduce:
- Login to Clarity with administration
- Navigate to Administration --> System Option --> Subscription Compliance Setup and see all required info is present
- Wait for a day as Telemetry job runs midnight
Expected Results: The telemetry should should be successful and telemetry data is sent to Broadcom
Actual Results: Telemetry job sends the data with empty license information.
Environment
16.2, 16.2.1 GCP SaaS only
Resolution
DE79762 fixed in 16.2.1 patch 1
Feedback
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