Products

Support Portal VMware vCenter Server VMware vCenter Server 8.0 VMware vSphere ESX 7.x VMware vSphere ESX 8.x VMware vSphere ESXi VMware vSAN 8.x VMware vSAN VMware vSAN 7.x VMware Aria Suite VMware Aria Operations (formerly vRealize Operations) 8.x VMware Cloud Foundation VMware vSphere Foundation

Issue/Introduction

This article details the process of merging VMware License keys on the Broadcom support portal. For instructions on splitting licenses, refer to Split VMware Licenses keys.

Important notes:

Only license keys with the same product, version, and edition can be merged.
• Termed/Subscription Licenses can only be merged if their contract End-Dates match perfectly.
• Additionally, Perpetual License keys cannot be merged with Termed/Subscription License Keys.
Only users with Split & Merge License Keys permissions can Split and Merge license keys.
Self-service options such as merging, splitting, upgrading, or downgrading license keys are unavailable for expired contracts.
NFR (Not for Resale) licenses shall only be used for Partner test, demo, and development purposes, as specifically authorized by your partner agreement. Partners are not permitted to perform license operations (merge/split/upgrade/downgrade) on NFRs with non-NFR licenses obtained from VMware. Use of NFRs in any production and end user environment is strictly prohibited.

Environment

Broadcom support portal
vCenter 7.0.x, 8.0.x
ESXi 7.0.x, 8.0.x
vSAN 7.x, 8.x
Aria Suite 8.14
VCF 9.x, VVF 9.x

Resolution

To merge the VMware license keys, follow these steps:

Accessing the License Keys

Log in to the Support portal and navigate to My Dashboard.
From My Entitlements, select the product for which you want to merge or split the license.
Click on the License badge Icon.

Refer to Accessing VMware License folders and keys on the Broadcom support portal

Steps to Merge the license keys

If you have a number of products, you can easily find the one you're looking for by typing its name into the search bar.
Select the license keys you want to merge.
Click the ⋮ (3-dot icon) next to the search bar and select "Merge License."
Verify the license key, quantity, and folder details, then click "Merge."
Accept that you have read and understood the Warning of the Merge action, then click Continue.
The new merged license key and quantity will be displayed immediately, marked with a "New" badge.

Additional Information

If you experience issues when merging license keys, follow the below troubleshooting steps:

You need "Merge/Split License keys" permissions to proceed. If you don't have them, contact your site user Administrator, Product Administrator, or any user with elevated permissions to manage other users in the licensing folder. They can add the necessary permissions to your account.
For Merging keys: Make sure that the keys are the same product, version, and edition.
Note: Splitting/Merging the licenses will create new license keys and will not retain the old license keys.

There is no license key Merge path for version 9 in the Support portal. As the version 9 is licensed through license file. The Product Admin's can access it under VCF BSC. Refer Overview of VMware Cloud Foundation Business Services Console

Key Product/Licensing Changes
VMware Cloud Foundation & VMware vSphere Foundation 5.x	VMware Cloud Foundation & VMware vSphere Foundation 9.x
License Key	License File
Environment Managed using vSphere Web Client	Environment Managed in VCF Operations Console
Licenses Managed in Broadcom’s Support Portal	License files Managed in VCF Business Services Console: https://vcf.broadcom.com/ License Management Action (Split/Merge) are managed in VCF Operations Console

Learn More about VCF 9

Merge VMware License keys in Broadcom support portal

Article ID: 281796

Updated On: