Incomplete Stall transaction trace

Products

• DX Application Performance Management

Issue/Introduction

Stall transactions do not show complete traces like error snapshots. 

Resolution

Let's clarify on the expected components to be displayed in the trace detail pane for a stall transaction versus an error transaction,

For stall snapshots, the trace detail pane would show the instrumented components in that particular stall transaction exceeding the configured stall time threshold, which would be 30 seconds by default.

For error snapshots, the trace detail pane would show the component/method call stack down to the component triggering the error/exception.

To have more granular components displayed in the trace detail pane for a stall transaction, consider lowering the transaction trace stall threshold setting in their agent configuration from the default 30 seconds to a shorter time interval.

Important Note: Also  pay attention or evaluate the potential performance impact from much shorter stall threshold configuration if making such configuration changes permanently in a production environment.