User not able to access Probe Utility view in Admin Console

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

In the UIM 23.4 version, users associated with a specific ACL are not able to access the Admin Console probe utility view.

Please let us know the exact permission we need to enable so that users can access the probe utility view.

Environment

• DX UIM 23.4

Resolution

UIM is not supposed to display the probe utility link to 'Account-Contact' users.

Due to a bug in the UI, that link is getting displayed for LDAP users and linked to an Account.

We fixed this by hiding the link from those users and this fix will be available in DX UIM version 23.4 CU2.

Here is the overall use case: 

If the logged in user is a NIMBUS user -> display the probe utility menu item.

If the logged in user is CONTACT user -> DO NOT display the probe utility menu item.

If the logged in user is an LDAP user and NOT linked to an Account. Considering this user as a NIMBUS user -> display the probe utility menu item.

If the logged in user is an LDAP user and linked to an Account. Considering this user as an ACCOUNT user --> DO NOT display the probe utility menu item.