Install of UIM 23.4 OC Wont let me login even with local administrator account

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We have installed DX UIM version 23.4 on fresh servers to swap our existing Env out and currently we than installed CABI and added our SSL Certs. I then was getting an error when clicking CABI in the OC I restarted the WASP and now the OC

It wont accept a login at all from a domain LDAP account or the local admin account and it was. When I login it just shows invalid Credneitlas error when I try to login.

Environment

• UIM 23.4
• Robot 23.4.0
• wasp 23.4.0
• UIM DB: MS SQL

Cause

• installation issue

Resolution

As suggested, the customer reran the oc installation and it resolved the OC login, 'Invalid Credentials' error.