Rich Text attribute in Grid view truncate some characters

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

SUMMARY:

An attribute of type Large String - Rich Text might be truncated if displayed on the Grid list view, Wrap Text being enabled.
  

STEPS TO REPRODUCE: 

1. Create a new attribute in the Project object in Studio, of type Large String - Rich Text.

2. API enable the attribute (set its API Attribute ID) so that it is available in Modern UX.

3. On the Modern UX, select the Project List view.

4. Select Columns on the Grid for Projects and add the new created attribute of Large String - Rich Text.

5. For one of the Project instances, double click the Rich Text attribute to introduce some text.

6. Introduce some text, large enough (more than 1000 chars). Save the changes on the attribute.

7. Enable Wrap Text on the View Options for the Grid.

Expected Results:  The Rixh Text attribute to get fully displayed on the Grid list view.
Actual Results: The attribute is truncated and just a subset is displayed (around 1000 chars)

Environment

Clarity PPM 16.x

Cause

This is reported as DE80249

Resolution

DE80249 has been reviewed by SE, and a fix will be included in the next release, 16.2.3.

Workaround: Double click the grid cell to enable editing mode. This loads and displays the full content of the attribute.