+CAHVS1344E PDF file allocate failed, RC=4, Error/Info Code=17088017

Products

• Output Management Web Viewer
• OM Spool
• OM View

Issue/Introduction

When opening AFP files transformed to PDF in Webviewer sometimes the following error occurs:

+CAHVS1344E PDF file allocate failed, RC=4, Error/Info Code=17088017

The problem is intermittent. Reloading the page usually works and the PDF is opened.

Cause

This problem may be caused either by the missing TRANSFRM 'w' option on the DEFNODE/NODE definition responsible for transforming files and/or MAXTASK in the definition of the Transformers Functional Subsystem (FSS) in the Spool ESFPARMs.
Also, a mismatch of this number with the parameter maxConcurrentJobs in the system configuration file may cause this type of problem.

Resolution

Add the TRANSFRM 'w' option to the DEFNODE/NODE definition responsible for transforming files and set the value of  MAXTASK according to the number of concurrent transformations required by your environment.

X2YY     START=YES,     Transformer Interface             
         MAXFILES=10    Max text wrapper subtasks         
                                                          
X2YYDEF x2yyname,      Transformation FSS name           
        PROC=CAIQD2E,  FSS JCL procedure name            
        MAXTASK=5,    Max concurrent transformations    
        DEFAULT=YES    Implicit X2YYDEF        

DEFNODE A2PDF,AFP2PDF,TCPHOST=DUMMY,TCPDRIV=DISK
NODE    DRASA2PD,A2PDF,GROUP=1,X2YY=x2yyname,TRANSFRM=A2PDwT

Also, make sure the maxConcurrentJobs in the Java Transformers' system configuration file matches the number defined in the ESFPARM. The system configuration file is defined on the CONFIG environment variable statement in CE0CPARM(CAIQENVA):

  <jobManager maxConcurrentJobs="5"