REST API request fails when External Report exists

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

Running the following REST API request fails when one or more External Reports are associated to RunID :

http://<AE_server>:<REST_port>/ae/api/v1/<client>/executions/<RunID>/reports

The following error is returned:

{
    "code": 45110,
    "error": "An Automation Engine internal error occurred.",
    "details": "No detail information available."
}

If no External Reports are registered this would work correctly and return a list of available Report types (e.g. REP or ACT)

Environment

REST API

Cause

This is a defect

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine

Automation.Engine 21.0.10 - planned release May 2024

Automation.Engine 24.1.0 - planned release June 2024

 

Additional Information

IMPORTANT: After installing the fix the correct list of Reports is returned by the REST request including $001, $002, etc. for the External Reports, however downloading the External Report itself through the REST API is not possible yet. This would be the subject of a feature request. 

The reference for this issue is: AE-36445