Failed to re-open log file sqlserver_monitor.log 5 times. Logging is deactivated. Error: Permission denied
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Failed to re-open log file sqlserver_monitor.log 5 times. Logging is deactivated. Error: Permission denied

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Article ID: 281541

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Updated On: 09-12-2024

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are encountering the following error despite everything appearing to be fine on the server side: 

"Failed to re-open log file sqlserver_monitor.log 5 times. Logging is deactivated. Error: Permission denied."

 

Environment

 DX UIM 20.4 CUX / DX 23.4.CUX

SQLSERVER: 5.69

Resolution

Please follow these steps to implement the solution:

  1. Open Infrastructure Manager.
  2. Click on the Tools dropdown menu.
  3. Select Security Probe Administration.
  4. Choose sqlserver probe from the list.
  5. Click on Edit Probe.
  6. Change the Access level from Read to Admin.
  7. Click OK to save your changes.
  8. If the sqlserver probe is in a failed state, deactivate it.
  9. Once deactivated, activate the probe again.