NIS.Config files for AppNeta 15.x and newer for AppNeta Virtual Machines

Products

• AppNeta

Issue/Introduction

We're having problems updating our NIS.config in the latest version of AppNeta, 15.x and newer.  Our AppNeta V35 are unable to connect but appear to be working correctly.

Resolution

 

1.  Check if you current have any values in your NIS.config section by logging into the WebUI of your Virtual Monitoring Point.  Clicking on Monitoring Point Settings > AppNeta Server:

NIS Address - this is the AppNeta SaaS portal you're assigned to.  In the above example, it shows as App-01, but your address may be different. 

Tenant ID  & Site Key - There are unique values for your organization.

2.  Next log into the SaaS portal on your App-##.pm.appneta.com server.  Click the Gear Icon > Monitoring Points and choose Add Monitoring Point.

Click on Add Monitoring Points:

 

3.  In the Add Monitoring Points page, choose the organization and platform.  Select your virtual appliance (KVM or VMWare).
Look for the second section 'AppNeta Server Connect' and expand this.  For Hardware appliances, you'll need to paste the MAC address from Eth0 and click continue.  For virtual appliances, this step is not required.

4. You should then see the AppNeta NIS.config and Auth.config details for your organization:

Select the Download File button.  When the configuration file is downloaded, please open the Zip file, and confirm the contents:

5.  Return back to the Virtual Monitoring Points WebUI, and click the gear icon in the top right:

6. Choose API:

 

 

7.  This will open you to the Swagger Page.  Look for the Batch section.  We are accessing the POST /BATCH/ endpoint:

8.  Expand the section and click the Try it out button:

 

9.  Click Choose File, then select the appneta-server-connect.yaml file from step 4, and click the Execute button

 

10.  Verify the status, we are looking for a status 200:

11.  Finally, restart the monitoring point for the change to take effect.