Most protection technologies disabled/malfunctioning after SEP Client upgraded
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Most protection technologies disabled/malfunctioning after SEP Client upgraded

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Article ID: 281417

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Updated On:

Products

Endpoint Protection

Issue/Introduction

An attempt to upgrade devices to with Application control from Ivanti has caused devices to return some of the features as disabled or malfunctioning.

Cause

Ivanti Application Control causes parts of the upgrade to not complete, leaving the client in a half-upgraded state.

Resolution

The following steps can be used to resolve the issue:

  1. Disable Ivanti Application Control.
  2. Reboot the system.
  3. Enable Ivanti Application Control.