DX NetOps Spectrum Oneclick Administration page gives timeout after 3 minutes

Products

• Network Observability
• Spectrum

Issue/Introduction

You get a timeout after 3 minutes in the DX NetOps Spectrum Oneclick Administration page.

• Timeout configuration is set to default but you still get timeouts.
• The timeouts are difficult when doing some debugging.

Enable Inactive OneClick Client Timeout

• You can configure Spectrum to check OneClick clients for inactivity and time out those clients that have been inactive for a specified amount of time using the settings in the OneClick Client Inactivity section of the OneClick Client Configuration page. These settings can enhance network security. For example, if a user leaves the OneClick client running unattended on a desktop, it times out.

Follow these steps:

1. From the Administration page, click OneClick Client Configuration
   
   The OneClick Client Configuration page opens.
2. Complete the settings in the OneClick Client Inactivity section as needed:
   • OneClick Client Inactivity Timeout (minutes)
     Specifies the number of minutes of inactivity to allow before timing out (logging off) a OneClick client.

Environment

23.3.x, 22,2.x

Cause

Session timeout value is not 0.

Resolution

1. Set session timeout as zero(0) in /tomcat/conf/web.xml as below 
   =================================
<session-config>
<session-timeout>0</session-timeout>
</session-config>
================================
2. Restart tomcat
3. Now the webpage will not timeout