A message was posted to the task in VST - No value has been changed for the attribute

Products

• CA Identity Suite

Issue/Introduction

Using PX Policy, when trying to change/update an user attribute, below error and warning message is posted to both VST and logfile respectively.

On VST:
An error object was posted to the task with text: No value has been changed for the attribute :%attribute_name% so failed to generate Modify User Event

In Logfile:
2024-03-19 14:07:06,767 WARN [ims.policyxpress] (Thread-39 (ActiveMQ-client-global-threads)) [SUBMITTED_TASK:TASK_COMPLETED:ModifyUser] No Value has been changed for the attribute :%attribute_name% so failed to generate Modify User Event

Environment

Identity Manager 14.5

Resolution

This is not an error and can be safely ignored. 
There is no possibility to hide this error from the VST. It is working as designed. 

The recommendation in this case is to look into the PX Policy that was performing the user attribute update function and add an additional logic to parse or compare the old and new data before an update takes place. 

Additional Information

Writing such warning messages on VST is an enhancement planned for v14.5 under defect number DE553743
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-5/Release-Notes/fixed-defects/fixed-defects-14-5.html