FAULT_OTHER : U00010002 include 'HEADER' not found in object ............. line 'XXXXX'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

SAP jobs are ending with FAULT_OTHER - Start impossible. Other error.

In the administration panel for agents the impacted agent has no value in the column platform is empty

The job aborts because One Automation does not know which specific Header to include into the job JCL.

Environment

Agents 21

Cause

This is due to a missing parameter in the configuration of the agent

Resolution

The following must added to the INI file of the Agent

UC_HOST_JCL_VAR=SAP

Additional Information

This may apply to any other type of agents. If UC_HOST_JCL_VAR is not defined in the INI file the Engine will not be able to determine the execution context of the job (there is default values for this parameter) and will end with Error Message U00010002.